Pricing

Yes, you may start a FREE, 30 days trial of H5P.com by clicking here. Should you not elect to secure an H5P.com license/subscription by the time that your trial ends, your account will close automatically and you will not incur any unwanted charges

The vast majority of our partners are non-profit organizations in the academic sector, often working with limited resources. As such, we have aimed to make our solutions as affordable as possible. The rates on this page are essentially our educational prices which are currently standard for all partners.

Additionally, we offer educational enterprise licensing for academic institutions and school districts. This version of our solution grants access to H5P.com for an institution's entire faculty at a fraction of the above prices. For large institutions with thousands of students, we also typically provide considerable discounts for the first two years of service to account for the time it takes to reach full adoption. Please send an email to sales@h5p.com to receive a custom quote for an Enterprise License.

When the trial ends you automatically have 14 days to either sign up for a license or export/save all your content. Do note that the moment your trial ends your content becomes unavailable for everyone but you.

If your trial/subscription were to end and your account closed, you will lose access to and functionality of any content that had not been previously exported/saved and re-published.

Yes, you may cancel your H5P.com subscription at any time. Cancellations take effect at the end of a current subscription term. We do not refund licenses which have already been paid for, though we immediately stop renewing your license when you request to cancel your subscription. If you (for instance) are on a monthly subscription and cancel 10 days into your current month, you will maintain access for the last 20 days (of your 30-day term) and then your account closes automatically.

There are three questions you should consider when choosing a plan.

1. Are you an educational institution and would like for all your staff to have access? If so, send an email to sales@h5p.com to receive a custom quote for an enterprise license.
2. If not enterprise, how many authors will initially need access to create content?
3. Will you be needing extra reporting, and for how many students? We automatically archive students after 30 days of inactivity so the question is really how many monthly active students will use H5P.com content at the most? Do note that extra reporting only works if H5P.com is integrated within a learning management system like Canvas, Blackboard, Brightspace, or Moodle (via LTI). If you would like help deciding on a plan that would work best for you, please send an email to sales@h5p.com. We will be happy to answer any questions and/or jump on a call with you at your convenience.

Yes, it is easy to download H5P content from one site and upload them to H5P.com. Instructions are available here. If you have lots of H5P content and therefore downloading and uploading each item one by one is inconvenient, know that we regularly help customers migrate thousands of H5Ps to H5P.com automatically. Reach out to sales@h5p.com to discuss how we can help you migrate your data over to H5P.com!

Yes, it is easy to buy more accounts later.

The current version of H5P.com is designed for teams and larger organizations. We are obligated to charge taxes in many countries if we were to sell to individuals. We are not set up for that just yet. We intend to add a plan for individual licensing in the future.

You may secure your license conveniently yourself directly from your H5P.com account under the “Plans and Billing” section with a credit card after you have started a trial. Alternatively, you may reach out to sales@h5p.com to be invoiced and pay via international wire transfer or for US customers, ACH payment.

You will be provided with information about our support services once your license is secured. Customers with more than 5 author accounts receive access to our priority support help desk.

If you feel that H5P.com is not meeting your needs and/or providing you with the service you had reason to expect, you may send an email to sales@h5p.com and we will do our best to help you. Refunds may be issued if we agree that you have not received the service you had reasons to expect when warranted.

Yes, downgrades may be done at any time and take effect at the time that your license renews.

Security is a top priority for H5P.com. We serve hundreds of universities and hundreds of other organizations with high data security requirements.
See our procurement information page for more information and reach out to sales@h5p.com if you need a custom data processing agreement or have other compliance-related questions.

We are happy to help answer any questions you might have. Please send an email to sales@h5p.com for any related need whatsoever. We always aim to do our best to help.